Unified communications
Unison Desktop integrates all major communication forms into a single desktopapp – letting users work more productively.
Instant messaging, user presence (free/busy status), telephone, and email are
completely integrated with each other and with the address books, so all your
contact information is always synchronized and just a single click away.
For example:
- Unison can automatically dial a phone number for you from your address book,
or from a chat window, or from an email message (or from just about any place in
Unison Desktop). Right-click on the number and hit 'call'. - You can listen to your voicemail directly from Unison Desktop. When
finished, just click once in the voicemail window to immediately respond to the
caller – by phone, email or instant message. - You can use the Unison Messenger to not only see who is online, but also to
see when a contact is talking on the phone and for how long.
Unison keeps a history of all your communication with each contact - emails,
copies of chats, and phone call details – and stores it on the server. You can
always access your history from anywhere or perform a search to find the info
you need, regardless of whether you're looking for calls, instant messages, or
emails.
Users can forward not just e-mail, but also your voicemail, or a recorded
call, or contact details, or the text of a chat conversation. All communication
history can also be accessed and monitored by an administrator if necessary.
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